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Frequently Asked Questions about Appliance Repairs

  • Where will the appliance repair be carried out?
    All our repairs are carried out in the customers location/home.
  • How long is the repair guaranteed for?
    The repair carried out and the parts that have been fitted will be covered for 90 days (The whole appliance wont be covered)
  • How long does a repair normally take?
    We usually call out within a day or two from booking the call, we repair around 80% on the first visit. If we cant repair the appliance on the first visit and have to order parts. This will usually take an extra 2-3 working days (as long as the part is in stock with our suppliers)
  • What areas of south wales do we cover?
    we cover every postcode from SA1 - SA15
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